Terms and Conditions of Rental

Reservations
Acceptance of these terms and conditions are signified by a booking deposit payment of 50% (Up to a maximum of $1000) which is required to confirm and secure your booking. Balance payable 14 days prior to gain key access. To avoid dissapointment we can not secure your booking until a deposit is paid.

Cancellations
Reservations cancelled more than 30 days prior to the date of arrival will incur a 5% charge of the total value of the booking. Cancellations within 30 days prior to the date of arrival will incur a 25% charge. Cancellations within 14 days will incur a 100% charge. If however we are able to rebook to an acceptable replacement then only 10% charge will be made. Any pre-paid deposit in excess of the cancellation fee will be refunded within 7 days of cancellation. The owner reserves the right to cancel reservations at any time.

Non-Smoking Indoors Policy
There is to be no smoking indoors and all cigarette butts are to be removed from the property. Breach of this policy will result in $200 cleaning fee being applied.

Arrival and Departure Times
The property will be available from 3pm on the day of your arrival and must be vacated by 12pm on the day of your departure in the event that another guest is arriving that day. If there are no bookings for your departure day, you may leave late with prior arrangement. We are flexible, so let us know your requirements.

Linen, Cleaning Up and Service Fee
When vacating the holiday house you are required to leave it in a tidy condition ready for the cleaner and your rubbish correctly disposed of. The house will be cleaned for you upon departure for an additional fee of $50. Most New Zealand guests elect to bring their own linen (sheets, pillow slips tea towels and towels) if you request it we can supply linen at $15 per person. If necessary any additional cleaning requirements to return the beach house into the condition prior to your stay will be charged to you.

Pets
Pets are usually not permitted. You may enquire but please don't be offended if we decline.

Use At Your Own Risk
All the facilities, including the holiday house, garden, barbeque, wood burning stove, kitchen appliances, wave ski, kayak, surfboard, boogie boards, kids toys etc are all made available to you for use at your own risk. Please be careful and supervise children at all times. We will not accept liability for any injury, damage or loss of personal possessions, whether through negligence or otherwise to the maximum permissible by law.

Your Responsibilities And Your Liability
You are to take all reasonable care of the holiday house and contents during your stay and at the end of your stay you are to leave the house and contents in a tidy condition ready for the cleaner. This includes cleaning all dishes, utensils and equipment, shaking the duvets free of sand and making up the beds without the linen, returning of all furniture and appliances to where they were when you arrived (or as shown on the plan) and disposing of all rubbish. Please note that as the person making the booking you are held responsible for any and all people staying with you at the holiday house including any 3rd party invitees. You will be held legally responsible for any losses, breakages and any damage to the holiday house, its facilities, or amenities that occur during your holiday. Please report any damage or breakage immediately. We leave many personal possessions, games, books and magazines for your enjoyment. These are to be cared for and may not be taken with you on departure.

No camping is permitted on site. There are septic tank pipes subject to damage by campers. No more than 10 people are permitted to stay.

Replacement of Goods Used
The pantry is usually well stocked with basic supplies (tea, coffee, spreads, canned food etc). You may use these during your stay. We ask that you be reasonable and make up for stocks that you use by replacing some depleted stocks to a similar value. Please do not leave perishables (margarine, cheese, milk etc) in the fridge at the end of your stay. The owners do not drink and would appreciate you not leaving alcoholic beaverages behind.

If Problems Arise
We accept no liability should any portion of the holiday house, its facilities and amenities become unavailable to you. Should events arise beyond our control and render the holiday house uninhabitable then we may be forced to cancel the booking. However, should such unusual circumstances arise we will endeavour to offer you an alternative rental period. Where this is not possible we will refund in full all monies paid in respect of the unused portion of the cancelled booking. You will have no grounds for any claims against us whatsoever. In the event that we become liable to you for loss or damages our liability shall be limited to a maximum of NZ$1,000.

Security Bond
We require a bond of $450 as security bond in the unlikely event of damage or similar to cover cost of excess insurance.